Cut the busywork out of your operation.

We audit how work actually moves through your business, then build the AI that handles it. Two weeks to a plan. Weeks, not quarters, to something running.

Get a free 15-minute mini audit or email

Fifteen minutes, no deck. If there's nothing worth automating yet, I'll say so.

§ 1 — Findings

You don't have an AI problem. You have a routing problem.

1.1

The same twelve questions.

Hours a week answering things already written down somewhere.

1.2

Copy, paste, repeat.

Your tools don't talk to each other — so someone spends the day doing it for them.

1.3

It lives in one head.

A single point of failure with a calendar.

Exhibit A — Inbound support & intake, with a triage agent

Instagram DMs

Phone / voicemail

Web form

Text messages

↓

Triage Agent

↓

Answered instantly

Booked on the calendar

Escalated to you

← only the exceptions

§ 2 — Scope of work

Start free. Each step prices the next.

2.1Mini auditFifteen minutes on a call. I point at the two or three things I'd fix first. No deck, no obligation.Free

2.2The AI AuditThe full working-over, detailed below. Guaranteed.$999 flat

2.3ImplementationScoped from your audit — you'll know the number before you commit. Larger builds scoped separately.typically $3,000–$10,000

2.4Ongoing careEvery build includes a 30-day tuning window. Retainers from there, sized to what you actually need.scoped from the build

Every step is optional. Nothing is quoted blind.

The AI Audit

2 weeks · $999 flat

One deep-dive working session — about an hour of your time; the digging after that is on me
Then I map and score every repeatable process — and write the report: priority matrix, what each bottleneck costs you, and the fix, with ROI on every line
A working prototype of your #1 fix, running on your real data
A walkthrough call to hand it all over

If I can't find you 5+ hours
a week, you don't pay.

You leave with a build order — whether or not you build it with me.

Implementation

$3,000–$10,000 typical · scoped from the audit

Support agents that answer, triage, and know when to hand off
Intake, booking, and lead follow-up that runs itself — no more 9pm leads going quiet
Integrations that end the copy-paste — booking, CRM, and inbox finally in sync
Staged rollout — the highest-ROI fix from your report ships first, live in weeks
Training, documentation, and a 30-day tuning window

Owned by your team — not rented from mine.

Exhibit B — From the report: every task, scored by impact and effort

High impact, low effort — start here

Repeat questions
Lead follow-up
Booking & intake

Worth doing, not urgent

Data entry between tools
Weekly reporting

High effort — not yet

“Rebuild the whole CRM”

§ 3 — Method

Audit first. Automate second.

Phase 01

Audit

Map every repeatable process. Everything gets written down.

Phase 02

Cut

Remove the obvious waste first. Some fixes need a checklist, not a model.

Phase 03

Automate

Build for the repeatable pieces — highest score first, on your real data.

Phase 04

Keep judgment human

Anything needing taste or trust routes to a person. On purpose.

§ 4 — Selected work

Picosa Ink Beauty Bar

Client · Ongoing

Fine-line tattoo studio, piercing, and permanent-cosmetics beauty bar — now launching its own piercing & tattoo academy.

picosainkbeautybar.com ↗

4.1 · The bottleneck

Every day, the same questions by email and phone — pricing, availability, aftercare — each one pulling an artist or the front desk away from paying work.

4.2 · The support agent

An AI agent trained on their services, policies, and aftercare guides. It answers the repeat questions instantly, in the studio's voice, around the clock — and hands anything requiring judgment to a human. Built on a full redesign of their website.

4.3 · The academy

Now launching their piercing & tattoo academy: enrollment built on Kajabi, with the same agent fielding student questions from first inquiry to first class — a second business line without a second front desk.

§ 5 — The auditor

A one-person shop, on purpose.

I'm Cole. You work directly with the person doing the building — no account managers, no handoffs. That's why the audit takes two weeks instead of two months.

I've spent years inside service businesses' operations — first running my own, solo, building every process and tool it ran on; then at a field-service software platform, helping HVAC, plumbing, electrical, and cleaning companies diagnose pain points, reshape workflows, and wire in the right integrations. I've been doing audits for years. AI just made the fixes buildable.

These days I build them myself, end to end — websites, support agents, and the unglamorous plumbing between the tools you already pay for.

Also built & shipped solo: Villains, a poker app — proof I ship real software, not just decks.

Illustrated portrait of Cole, founder of Claw & Code — The auditor

§ 6 — Q&A

The ones people actually ask.

Is this about replacing my staff?

No. In small operations the win is almost never headcount — it's giving the people you have their afternoons back, and answering the leads that currently go quiet at 9pm.

What does it cost?

Start free: a 15-minute mini audit. The full audit is $999, flat — and guaranteed: if I can't find you at least five hours a week worth reclaiming, you don't pay. Implementations are scoped from the audit and typically land between $3,000 and $10,000, with ongoing care retainers available after any build.

What happens to our customer data?

Written down before anything is built: what leaves your systems, where it goes, how long it's kept. Sensitive cases route straight to a person by default.

How soon would we see something working?

A working prototype exists before the two-week audit is over. Implementations typically go live in four to ten weeks.

§ 7 — Engage

Let's find the hours.

Fifteen minutes, free. Bring the workflow that annoys you most — I'll tell you on the call whether it's worth automating.

Book your free mini audit email instead